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 Insurance Tidewater Physical Therapy accepts most insurance and as a courtesy to our patients, will directly bill your insurance carrier where appropriate. Usually, we will be paid by the insurance company for covered services. In the case of an accidental injury, most physical therapy and occupational therapy is covered by auto accident insurance and workers’ compensation. Prior to your first visit we will do our best to obtain information from your insurance company regarding your coverage and co-pay obligations. Co-payments are billed and collected on a daily to weekly basis, depending on the type of insurance. Appointments It is our policy to offer an appointment promptly upon your initial call. Tidewater Physical Therapy understands that your time is valuable and you can expect us to be prompt. If you find that you are unable to keep your scheduled appointment, please provide 24 hours notice. Expect most appointments to last approximately 1 hour. What to Expect on Your First Visit Please arrive 15 minutes early for your first visit. Our receptionist will ask you to complete the appropriate forms so that we can submit claims to your insurance carrier. Your therapist will then do a thorough evaluation of your condition. A treatment plan will be developed based on the evaluation findings and any information provided by your doctor. Treatment will usually begin on your first visit. Your first visit should last approximately 1 to 1.5 hours. What to Wear Please wear comfortable clothes. Your therapy sessions could involve exercising so you may be asked to bring shorts, a T-shirt and appropriate footwear. Gowns will be provided as necessary and your privacy is always respected. ©2011, Tidewater Physical Therapy
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